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PRODUCTS

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FAQ

How will I receive my refund?


Refunds are processed to the original payment method or store credit, depending on the case.

When is return or replacement accepted?

We only accept replacement or refund if:

  • Wrong product is delivered
  • Wrong design or size is printed
  • Product is damaged or defective

⚠️ An unboxing video is mandatory for all such cases.

Do you accept returns?

Since all products are made-to-order, we do not accept returns for:

  • Size issues
  • Change of mind
  • Design not liked after delivery

How can I contact customer support?


You can contact us via WhatsApp or Email. Our support team responds within 24 hours.

What is your return policy?


We offer easy returns in case of damaged, defective, or incorrect products. Please raise a request within 24–48 hours of delivery.

How long does delivery take?


Orders are usually delivered within 3-5 working days, depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via e-mail or WhatsApp.